Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect information about users of our website and application (including through patchituppro.com and any related subdomains / functionality). By using the Service, you agree to the collection and use of information as described below.

1. Information We Collect

We collect various types of information in order to provide and improve our services:

a. Personal Information
You may provide personal data when you sign up, contact us, or use features of our Service. This may include:

  • Full name

  • Email address

  • Billing information (payment details)

b. Usage Data
When you use the Service, we automatically collect certain information, such as:

  • Log data (IP address, browser type and version, pages visited, times & durations of visits)

  • Device identifiers

  • Operating system version and type

  • Pages or features you access and how you interact with them

  • Error reports and performance data

c. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to track your activity on our Service, understand preferences, and improve your experience. You may be able to configure your browser to refuse cookies or delete stored cookies, though this may limit your access to features.

2. How We Use the Information

We use collected information for purposes including, but not limited to:

  • To provide, maintain, and improve our Service

  • To manage your account and billing (subscribe, payment processing, cancellations)

  • To communicate with you about your account, updates, service notifications, and support

  • To enable features like user authentication, user preferences, design tools, and dashboard metrics

  • To analyze usage trends and improve user experience

  • To send marketing or promotional messages if you opt in (you may opt out anytime)

  • To monitor and protect the security, integrity, and performance of our Service

3. How We Share Information

We will not sell your personal data. We may share information in the following ways:

  • Service Providers & Partners: We may share data with third-party vendors who help us operate our business (e.g. payment processors, cloud hosting providers, analytics services).

  • Compliance & Legal Requests: We may disclose your information to comply with legal obligations, court orders, or regulatory requirements.

  • Business Transfers: If we reorganize, merge, or are acquired, or in the event of bankruptcy, your information may be transferred as part of that transaction (subject to confidentiality obligations).

  • Aggregate or De-identified Data: We may use or share aggregated, anonymized data that does not identify you personally, for analytics or research purposes.

4. Payment & Billing

  • We use third-party payment processors (e.g. Stripe, PayPal, or others) to manage subscription payments, trial periods, and billing.

  • Billing & payment details are processed via those third parties; we do not store raw payment card details ourselves.

  • Your subscription status (active / paused / canceled) affects access privileges and pricing (e.g. the early adopter locked-rate policy).

5. Security

  • We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • For example, data in transit is encrypted (HTTPS/TLS), and storage systems are protected.

  • However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.

6. Data Retention

  • We will retain your personal data for as long as necessary to operate the Service, comply with legal obligations, resolve disputes, enforce our agreements, and at your request.

  • If you close your account or cancel the service, some information (account history, billing records) may be retained for legal or operational reasons, e.g. tax or compliance laws.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

  • The right to access the data we hold about you

  • The right to correct or update your information

  • The right to delete your account / data (within the constraints of legal obligations)

  • The right to object to or restrict certain processing (e.g. marketing communications)

  • The right to withdraw consent (where applicable)

8. Children’s Privacy

Our Service is not directed to children under the age of 13 (or applicable age in your region). We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us and we will delete it.

9. International Transfers

Because our infrastructure may operate globally (or use third-party providers in other countries), your data may be transferred and stored outside your country of residence. By using our Service you consent to such transfers under applicable law.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the new version with a new “Last Updated” date. We may also notify you via email or through the Service, depending on the nature of the changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]