Collect the customer's artwork
Ask customers for the highest resolution file they have. Preferred formats in order: SVG, AI, PDF, high-res PNG, high-res JPG. Avoid low-resolution web images from social media; they almost always need to be redrawn.
Check the resolution
For production, artwork must resolve at 300 DPI at the final patch size. A 3-inch patch needs artwork at least 900 pixels wide. Patch It Up Pro flags low-resolution artwork on upload and offers AI upscaling to bring it to production quality.
Pick the final patch dimensions
Standard patch sizes: 2-inch (left chest, small logo), 3-inch (most common for hat fronts), 3.5-inch (rectangular badges), 4-inch (full-back left), 8 to 12-inch (full-back). Talk to the customer about placement before committing to size.
Resize proportionally
Scale the artwork to the final dimension, keeping the aspect ratio locked. Do not stretch or skew. If the customer wants a 3-inch circular patch but the artwork is rectangular, crop or add negative space rather than distort.
Clean up the background
Most artwork arrives on a white or colored background. Use AI background removal (one click in Patch It Up Pro) to isolate the design. For embroidery and most patch materials, the background needs to be transparent so the thread or fabric shows through.
Simplify for embroidery or chenille
Embroidery cannot produce gradients, photo detail, or elements smaller than 2mm. Use the simplify tool to collapse gradients into flat colors and remove sub-2mm detail. This avoids revision rounds with your digitizer.
Generate the cutline
Patch It Up Pro auto-generates a contour cutline on every export with adjustable offset and smoothing. The cutline defines the patch outline for merrowed, hot-cut, or laser-cut borders.